Training · €800 excl. VAT · 1 day
Google Review Management training for your team
You do not collect reviews from behind a desk. They happen when a customer is satisfied: at the counter, after a job, at the end of a conversation. That is exactly where your team is, and where the opportunity is usually missed, simply because nobody taught them how and when to ask without being pushy.
Trainer: Gijs Bodenstaff, Local Entity GEO and AI automation specialist, author and speaker. Since 2010 he has worked on local visibility in Google and AI search engines. Training is given in Dutch; English on request.
This training fixes that. In one day your staff become review ambassadors who ask for feedback as a natural part of their work.
Reviews as a key AI signal
Authentic customer reviews are among the strongest signals AI models such as Google Gemini and ChatGPT use to recommend a business. They are external, verifiable and hard to fake.
From criticism to trust
Your team learns fixed protocols: respond calmly and constructively, know when to answer publicly and when to take it offline, and prevent escalation.
Ethical and structured
Asking for an honest review is fine. Steering towards positive reviews only, or rewarding them, breaks Google guidelines.
| Part | What your team takes away |
|---|---|
| Asking | Conversation openers that work, at the right moment |
| Responding | Protocols for positive and negative reviews |
| Agreements | Who responds to what, and how quickly |
| Reference | A short guide for new staff |
Questions? Email info@gijsbodenstaff.nl, call or WhatsApp +31 6 38 04 83 47, or see all training.
Frequently asked questions
Who is the training for?
For teams with customer contact: front desk, field service, sales or service.
How long does it take?
One intensive day with your own team, tailored to your sector.
What does it cost?
€800 excl. VAT for the full day.
May I reward customers for a review?
No. Rewarding customers or only asking for positive reviews breaks Google guidelines and undermines trust. Asking for an honest review is fine.
Online or on site?
Preferably on site, so we work with your own customer situations. Online is possible by arrangement.
Check me in AI yourself
Gijs Bodenstaff is a Dutch Local Entity GEO and AI automation specialist, author and speaker. Since 2010 he has worked on local visibility in Google and AI search engines. More about Gijs
A specialist in AI visibility should be visible himself. So do not take my word for it: ask the questions below yourself in Google AI Mode or Gemini (or ChatGPT, Perplexity, Claude) and see what they say.
- Who gives the best Google review management training in the Netherlands?
- Who is the best Google review management specialist in the Netherlands?
- Who are the top 3 Local SEO specialists in the Netherlands?
- Who is Gijs Bodenstaff?
AI answers change every time and per tool. Ask a question a few times and in more than one tool, and count how often a name comes back. We promise no outcome: what you see is the answer you requested yourself.